SigmaTron International frequently acts as an extension of its customers’ manufacturing operations. As such, we feel it is critical to ensure clear channels of communication and 24/7 project status visibility.
Flexible Program Teams
A program manager serves as your central point of contact and a dedicated program team is structured based on your project’s requirements. Typically, program managers are resident at the manufacturing site where your project is built. In the case of multi-facility builds a single program manager may be designated to interface with teams at all facilities. Your team’s language, proximity and/or time zone preferences may also factor into program team structure.
Your program manager will help ensure an efficient project launch, work with your team to develop a mutually-agreeable forecasting methodology, schedule project status meetings and/or conference calls based on your preferences, proactively resolve project issues and work to ensure that necessary resources are in place to achieve your sourcing goals.
Unparalleled Project Visibility
We utilize Exact Macola ES ERP software with an internally-developed management information system, known as iScore, to track demand, material on order, inventory, work-in-process, finished goods and shipments. Our proprietary Score customer portal gives you visibility into project status at all times. Score’s advantages include:
- The ability to track your product through the manufacturing process with order, manufacturing, and shipping status available 24/7
- Real-time data that lets you see changes as they happen
- An order notes feature that lets you know exactly what we know
- Direct email links to your Program Manager
- All the details of your shipped orders with just one click.
Our internally-developed Wallaby and MRM systems collect quality data and provide robust traceability and device history recordkeeping. Quality reporting can be customized to your project’s specific needs.